Autograph Fashion Reviews

Autograph Fashion is a brand that specializes in women's plus size clothing. They offer a wide range of clothing items including dresses, tops, pants, and more. Their collection is designed to flatter and celebrate curves, providing fashionable choices for sizes 14-30. Autograph Fashion also offers the convenience of online shopping, with options for secure checkout and buy now, pay later services. They frequently have new arrivals and exclusive pre-order items, making it a popular choice for trendy and stylish plus-size clothing.

Autograph Fashion is an online store that specializes in women's plus size clothing. They offer a wide range of products including dresses, tops, pants, jumpers, coats, and jackets. Some of their popular items include the Autograph Tiered Midi Woven Dress, Autograph Bracelet Sleeve Lace Detail Peasant Top, and the Autograph Short Sleeve Cutout Ribbed Top. They also have a Click & Collect service which allows customers to order goods online and collect them from their stores. If the items aren't available at the local store, they are shipped to the customer's home at no extra cost.

Autograph Fashion is a brand that specializes in women's plus size clothing. They offer a wide range of trendy and stylish clothing designed to flatter and celebrate your curves. Their collection includes everything from dresses that make a statement to comfortable everyday jeans and pants, as well as beautiful tops. They also offer a variety of other items such as jumpers, coats, and jackets. All of their items are available in sizes 14-30. Autograph Fashion believes that everybody deserves fashionable choices and they strive to provide a wide range of options for their customers. They also offer the convenience of online shopping, secure checkout, and the option to buy now and pay later with Afterpay. So, whether you're looking for a new outfit for a special occasion or just want to update your everyday wardrobe, Autograph Fashion has got you covered.

You can contact Autograph Fashion through several methods. Their office hours are Monday to Friday 9.00am – 5.30pm AEST. They are closed on public holidays. You can reach them via phone at Customer Care 1800 151 110 or 64 9884 1254 for New Zealand. If you prefer to write, you can send your queries to PO Box 7, St Peters, NSW 2044. Alternatively, you can also email them using the form available on their website. Please note that they are currently experiencing a higher than normal volume of enquiries, so there might be a delay in their response.

The Return Policy of Autograph Fashion states that customers have the right to a refund. They can return their product within 30 days of purchase. However, postage costs apply for returns. If the product is bought online and the store does not carry it, customers can't return the stock in-store. They have to pay postage to send it back. If the store carries the product, customers have to go to the mosaic store they got it from, even if they can buy all brands from one website.

Regarding the Shipping Policy, Autograph Fashion offers Free Standard Shipping on orders over $150. However, some customers have reported that delivery can take a very long time, well beyond the advertised timeframe. The issue appears to be with items listed as online deals. These are cheap items handled by their Melbourne warehouse. Customers are looking at 10 business days for shipping and another 10 business days or more for the actual delivery.

The contact number for Autograph Fashion is 1800 151 110 for Australia and 64 9884 1254 for New Zealand. Their call centre hours are Monday to Friday 9am – 5.30pm AEST. Please note that they are closed on public holidays.

To return a product to Autograph Fashion, you have different options depending on whether you made an online order or a purchase in an Autograph Fashion Store.

If you made an online order and you change your mind, you can return your purchase to their Warehouse for a refund. Alternatively, you can return your purchase to any Autograph Fashion store for an exchange or a Credit Note/Gift Card on Autograph Fashion branded product.

If you made a purchase in an Autograph Fashion Store, they cannot be returned online. They must be returned to a store. In this case, you must have an original copy of the receipt, and they can offer an exchange or Credit Note/Gift card only. They do not refund in store for change of mind.

The change of mind policy is subject to the following conditions: The item(s) must be in original condition and packaging: unworn, unwashed and all tags attached. This excludes Final Sale Items and Third-Party Seller Items. No refund, exchange or gift card will be provided, online or in store, for change of mind on all Final Sale Items or Third-Party Seller Items. Items must be returned, either in store or online, with proof of purchase. For hygiene reasons, they are unable to exchange or refund earrings, underwear, or swimwear. Returns must be received by them within 30 days of purchase, either in store or by their Warehouse. Return shipping method and associated costs are the responsibility of the customer. Return delivery costs for faulty or incorrectly supplied items will be the responsibility of Mosaic Brands.

If you choose to return to their Warehouse, they recommend sending your return via a traceable method and retaining proof of postage until receiving confirmation that your return has been processed. Autograph Fashion is not responsible for returns that are not received. Items received by them at their Warehouse, after the 30-day return period will not qualify for a refund. Please allow 30 working days from the receipt of your return to receive your refund. Refunds will be processed in the same manner as your payment method at the time of purchase. You will receive an email notifying you once your refund has been processed.